Resolving the “Fingerprint Recognition Option Unavailable” Glitch

How to Troubleshoot "Fingerprint Recognition Option is Currently Unavailable" Issue

“Fingerprint Recognition Option Unavailable” is an error message indicating that your device is unable to recognize or access the fingerprint sensor. This could be due to various reasons such as a software glitch, hardware malfunction, or a temporary issue with the sensor.

Using the fingerprint feature on a smartphone is often a quick and secure way to unlock the device. However, users may encounter issues such as the message “Fingerprint recognition option is currently unavailable.” Here are some steps you can take to troubleshoot this issue:

Fingerprint recognition Troubleshoot :

Restart Your Device

Start by restarting your device. Sometimes, simple issues like this can be resolved by restarting the device.

Clean the Fingerprint Sensor

Ensure that the fingerprint sensor is free from dust, dirt, or oil. Using a soft, dry cloth can help clean the sensor effectively.

How to Clean the Fingerprint Sensor on android?

Cleaning the fingerprint sensor on your Android device is important for maintaining its functionality. Here’s how you can do it:

  1. Turn off your device: Before cleaning, turn off your Android device to prevent any accidental actions.
  2. Use a microfiber cloth: Gently wipe the fingerprint sensor with a clean, dry microfiber cloth to remove any dust, dirt, or fingerprints. Avoid using abrasive materials or liquids.
  3. Check for stubborn dirt: If there’s stubborn dirt or residue, lightly dampen the cloth with water or isopropyl alcohol (70% concentration or higher) and gently wipe the sensor again. Make sure the cloth is not dripping wet to avoid any liquid seeping into the device.
  4. Dry the sensor: After cleaning, allow the fingerprint sensor to air dry for a few minutes before turning your device back on.
  5. Test the sensor: Once dry, turn on your device and test the fingerprint sensor to ensure it’s working properly.

Update Your Software

Check if there are any software updates available for your device. Software updates can address issues related to fingerprint recognition.

Delete and Re-Register Your Fingerprint

Open the fingerprint settings on your device, delete any existing fingerprints, and re-register your fingerprint. Sometimes, this can fix issues related to fingerprint recognition.

How to Delete and Re-Register a Fingerprint in android?

To delete and re-register a fingerprint on your Android device, follow these steps:

  1. Open Settings: Go to the Settings app on your Android device.
  2. Navigate to Security or Biometrics: Depending on your device, you’ll find the fingerprint settings under either “Security” or “Biometrics.”
  3. Select Fingerprint: Tap on “Fingerprint” to access the fingerprint settings.
  4. Authenticate: You may need to enter your PIN, pattern, or password to access the fingerprint settings.
  5. Delete existing fingerprint(s): Look for an option to delete or remove fingerprints. You may need to select the registered fingerprint(s) you want to delete and then confirm the deletion.
  6. Check for Hardware Support Availability: Ensure that your device supports fingerprint recognition feature. Check your device’s documentation or the manufacturer’s official website to confirm that your device has support for fingerprint feature.

Check Security Settings

Make sure your security settings allow the use of fingerprints to access the device. Check your device’s security settings and ensure that your fingerprint is properly registered.

Check for Hardware Support Availability

Ensure that your device supports fingerprint recognition feature. Check your device’s documentation or the manufacturer’s official website to confirm that your device has support for fingerprint feature.

If the issue persists after trying the above steps, there may be a hardware problem that requires repair or replacement by an authorized service provider. Contact your device’s customer service or technical service center for further assistance.

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